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Policies, Terms and Conditions:

Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number.

Out-of-Stock Products

We will ship your tea as it becomes available. Usually, tea ships by the next business day. However, there may be times when the tea you have ordered is out-of-stock, which will delay fulfilling your order. We will contact you.


We keep your personal information private and secure. When you make a purchase from British Tea Centre, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s)


We cannot accept returns of open tea packets. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you can be returned. We will pay the return shipping costs.

Shipping Policy

Shipping Time -- Most orders will ship the next business day, provided the tea ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. You have a choice of two shipping methods. USPS and UPS